Get in Touch With Us
Got a question about something you read on rusicrecords.com, spotted an offer that looks out of date, or want to flag an issue with one of the sweepstakes casinos we cover? This is where to send it. Below is how to reach us, what we can and can't help with, and what to expect once your message lands in our inbox.
How to Reach the Sweeps Team
Email is the best way to contact us. Write to [email protected] and a real person on our editorial team will read it — we don't rely on auto-replies to stand in for an answer. Most messages get a response within two working days, though it can take a little longer during busy stretches.
Telling us what your message is about — a correction, a general question, a partnership enquiry — helps us route it to the right person and get back to you faster.
What We Can Help With
- General questions about sweepstakes casinos — How the Gold Coins and Sweepstakes Coins model works, what "no purchase necessary" actually means, or how the sites on our list of Non GamStop casinos differ from the social casino platforms we cover here.
- Corrections and updates — Offers, eligible states, and terms at sweepstakes casinos change often. If you notice a welcome offer, redemption threshold, or state restriction on this site that no longer matches what an operator is publishing, tell us and we'll look into it.
- Content suggestions — If there's a topic, a platform, or a comparison you'd like to see covered, we're glad to hear it, though we can only review and rank the operators we've actually researched.
- Partnership and editorial enquiries — If you represent a sweepstakes or social casino operator and want to introduce yourself, explain what you have in mind and we'll follow up.
- Concerns about play habits — If you or someone you know is struggling to keep play in check, say so in your message and we'll point you toward relevant support resources.
What We Can't Do
A few things sit outside what a contact form or email can resolve, and we'd rather be upfront about that than waste your time:
- We can't confirm whether a specific sweepstakes casino is legal for you to use in your state. Availability varies by state, some jurisdictions restrict or prohibit these platforms, and operators decide for themselves which states they serve. Always check the operator's own terms and your state's current rules.
- We can't process redemptions, verify your identity, or resolve account issues on any operator's platform — that has to go through the operator itself, since they hold your account and payment details, not us.
- We can't give tax or legal advice. Redeemed prizes may be taxable, and obligations depend on federal and state rules, so a tax professional or official guidance is the right place for that.
Reporting an Issue With a Listed Site
If an operator we cover — such as Spinblitz, Crown Coins, Lone Star, Free Spins, SplashCoins, MegaBonanza, Spree, or Crash Duel — has changed its welcome offer, eligible states, redemption process, or terms since we last checked, please let us know as specifically as you can: the operator's name, what you noticed, and roughly when. This kind of detail is what lets us keep our fact-checking current rather than relying on promotional claims we haven't independently verified.
How We Handle Your Message
Every message goes through a team member, not a bot. We read the whole thing before replying, so a bit of context up front — what you were doing on the site, what looked off, or what you were hoping to find — helps us give you a useful answer rather than a generic one. If your question touches on state eligibility or account-specific redemption problems, we'll be honest when the real answer is to check with the operator directly or with your state's regulator, rather than guessing on your behalf.
Thanks for taking the time to reach out. Whether it's a correction, a question, or feedback on how we cover sweepstakes and social casinos, hearing from readers is part of how we keep this site accurate and worth coming back to.